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There are many good reasons to use response forms on your site, but the one that's most important to you or your company depends on what you use your site for.
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Do you sell product or have a store?
Use a form to let viewers place orders or contact you with general questions.
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Do you use your site as an information resource?
Forms can be used to let people provide you with feedback, suggestions, or to easily navigate your site by clicking a menu of page choices. You can also have a "Send to a Friend" form, so that visitors can tell everyone about your site! |
In general though, the number one reason is simply to let people contact you as easily as possible – the main goal of just about any website. And instead of just giving them a phone number or letting them click an e-mail link, you can direct them to specific questions to make the communication more efficient.
Response forms can be used for just about any information-gathering purpose, including questionnaires and surveys, taking input and providing answers based on certain calculations, or helping viewers navigate your site in an intuitive, space-efficent way – and they're easy to implement on your site!
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